REFUNDS, RETURNS, AND SHIPPING

Refunds

All sales are final. We can not accept refunds unless we sent you the wrong size, item, or in any other way made an error with your order.

Returns

Because every item is made to order, we can not accept returns unless we sent you the wrong size, item, or in any other way made an error with your order. It is important that you refer to the sizing charts provided to be sure your desired product will fit you correctly. To inquire about a return or exchange for an erroneous order, email us with your order number, reason for your return and any pertaining pictures of your order to: info@spacexfanstore.com

Shipping

Once an order is fulfilled & collected by the postal service, it is out of our control. If the package appears as delivered, but you did not in fact receive the items, please file a claim with your local post office. The results of your claim will determine the results of your order. 
We can ship to virtually any address in the world.
SpaceX Fanstore is not responsible for import excise taxes, customs duties nor VATs for any purchases.
Shirts, hoodies and sweatshirts: An average order takes 3-7 business days to process and 2-5 to ship domestically